Frequently Asked Questions

Cooking videos with clear audio narration of the recipe steps work best. Videos that only contain music or background noise without spoken instructions can't be converted into recipes.

Our system automatically detects cooking-related content, but occasionally videos may be misclassified. If this happens, please contact us with the video URL and we'll look into it right away.

This usually happens when a video lacks audio narration or available subtitles. Make sure your video includes spoken instructions describing the cooking process. If the error persists despite having proper audio, reach out to us with the video URL and we'll investigate.

We're here to help! Feel free to contact us with any questions or issues and we'll respond as quickly as possible. Your feedback helps us improve!

Response priority depends on your current subscription plan - Pro and Chef plan members receive priority support.